Questions and answers

Answers to frequently asked questions

Can I order movers from your company?

Yes, we provide services of movers by prior arrangement and for additional payment. Our movers will ensure efficient loading and unloading of your cargo.

Do you provide assistance in customs clearance?

Our company provides a full range of customs brokerage services for international cargo transportation. We will help with all necessary documents and procedures for trouble-free customs clearance of your cargo.

What guarantees do you give for cargo transportation?

Our company provides full guarantees of quality and safety of cargo transportation. We conclude a contract in which we specify all conditions and guarantees. In addition, we take out force majeure insurance to ensure that your cargo is fully protected.

What is the maximum volume of grain your company can transport?

We have a sufficient fleet of vehicles to provide transportation of both small and large volumes of grain on a monthly basis. For more detailed information about transportation options, we recommend contacting our managers.

How is the optimal route for grain transportation determined?

We focus on customer requirements when selecting a route. Our company carries out both domestic and long-distance grain transportation, and takes into account various factors, including distance and road conditions.

How is the safety of grain during transportation ensured?

Our company pays special attention to the safety of the cargo. We apply methods of sealing vehicles, insure the cargo and carefully select the density of the tent, ensuring reliable protection of grain during transportation.

What guarantees do you provide for the safety and security of the cargo?

We guarantee the safety and security of the transported cargo. Our professionals have many years of experience in the field of cargo transportation, providing efficient and reliable solutions for complex logistic tasks.

Is it possible to track the location of my shipment?

Yes, our vehicles are equipped with special equipment to track the movement of cargo. You can request information about the location of the goods from our managers.

How is the cost of freight transportation calculated?

We calculate the cost taking into account the distance between the points of origin and destination of the cargo, its characteristics, the number of vehicles and drivers required.

Is loss of cargo possible?

Our company is responsible for the cargo we transport. In addition, prior to shipment, the cargo undergoes mandatory insurance, which provides additional protection in case of possible loss.

How is the cost of oversized cargo transportation assessed?

The cost of oversized cargo transportation depends on several factors, including the type of cargo, distance, safety requirements and the need for special equipment. We make an individual assessment for each order.

What documents are required for the transportation of oversized cargo across borders?

Documents may include oversized cargo transportation permits, customs declarations, quality certificates and other documents required by the relevant country legislation.

Is it possible to order transportation of cargoes weighing less than 1.5 tons?

Yes, our company provides services for transportation of cargoes of different weight categories, including cargoes weighing less than 1.5 tons.

What types of dangerous goods can you transport?

We specialize in transporting all classes of hazardous goods, including flammable and explosive substances, from class one to class nine.

How is safety in the transportation of dangerous goods ensured?

We strictly comply with all safety rules and regulations when transporting dangerous goods, using specialized vehicles, equipment and procedures, as well as trained personnel.